Article: Delta downgraded Hyeri from first class -> economy, responds to controversy with refund
Source: Chosunv via Naver
[+1,153, -5] Delta has always been consistent with their actions. She's lucky they didn't beat her off the plane, if anything.
[+512, -3] Delta's worse than even the cheapest Korean airlines in our country
[+279, -9] A refund isn't even enough, which they didn't even initially offer. They should further compensate her for her losses. I won't be using Delta next time.
[+193, -3] Poor treatment of customers has always been Delta's tradition, and it seems they're upholding those traditions to this day.
[+131, -3] Ugh, all the fees involved with having to cancel and switch flights around is such a headache. Overbooking needs to be banned as a practice.
[+116, -0] I can't imagine how many non-celebrities had to just eat the costs... She's lucky she's famous enough for this to make the news, because I bet you that those Delta staff just saw her as some easy Asian woman to rip off.
[+64, -0] I don't even understand how overbooking is a thing? It makes sense to have a waitlist and call people from the waitlist to take tickets for no-shows, but why would you blatantly sell one seat to two parties? That's just asking for trouble.
[+59, -0] Delta is just a plain thief for thinking they can forcefully downgrade a customer and then refuse to refund until she spoke up about it.
[+51, -3] ㅋㅋㅋㅋㅋ Ridiculous ㅡㅡ I wonder if she's only even getting a refund because she's a celebrity?
[+43, -1] I hope Delta never sells another ticket in Korea again. Companies like this deserve to go bankrupt.
[+18, -3] Oh~ the influence of Hyeri~ because I bet Delta would've barely listened to a complaint from a nobody~ thumbs up to Hyeri for speaking up.
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Agreed Nebuzz
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